Benoit Bourdin (he/him - remote from Asturias, Spain)

Key roles performed
Top skills
Agile/Lean/DevOps
transformation lead and coach (4 years)		 Soft skills: Empathy, listening, proactivity, coaching, leadership.
Product owner - SaaS platforms (2 years)
Scrum master (2 years)		 Culture: Agility, product management, data-driven, transparency, teamwork, focusing business value.
Global standards, middleware/automation SME
(10 years)		 Practices: Scrum, Kanban, SAFe, team topologies, infrastructure as code, Value Stream Mapping.
System & network administration, software development
(5 years)		 Tools: Jira, GitHub, Azure DevOps, Jenkins, Power BI.
Top #1 Product Management
Top #1 Team Management
Agile/DevOps central SaaS platform (2021-2022)
28,000 users, NPS: +95%.
Improved availability from 97% to 99.6%, MTTR from 7 to 1 day, monetization by 25%. Mitigated 100 knowledge risks, unblocking 300 features.		 Agile Marathon team (organizing a global agile conference in 2020), 9 members.
Huge team learning and experience, high performance. 2,348 attendees, eNPS: +90%.